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you've got questions, we've got answers


Just Between Friends
The Nation's leading maternity and children's consignment sales event!


Shopper Questions

Q. Are children allowed on opening day?
A. We do not restrict children on the opening day - although it is very crowded and not recommended, and the lines to checkout can be very long.

Q. How often do you have these sales?
A. Our Spring/Summer sales are typically in March/April and our Fall/Winter sales are in August/September of each year.

Q. Are the sales located indoors?

A. Yes. Sales are located in air-conditioned/heated buildings.

Q. Are there any parking fees or entrance fees?

A. No parking fees and no entrance fees!

Q. What kinds of payment do you accept?
A. We accept Cash, Checks, Discover, Mastercard & Visa credit cards with proper ID.



Consignor Questions

Q. Who can consign their items and become a seller?
A. Anyone can consign their children's and maternity items with Just Between Friends.

Q. Do consignors get to shop before the public? What about Guests?

A. Yes, consignors will receive a pre-pass sale. As a consignor, you will also receive a pre-sale pass for a friend or family member to shop with you. Refer 3 friends who sign up as consignors and receive an additional pre-sale pass for a friend!

Q. Are children allowed at the presale?
A. Children under 12 years old are not allowed at the pre-sale event. Nursing infants are allowed any time. Children 12 years old or older may be considered a consignor's guest with a presale pass.

Q. Are nursing infants excluded from the "No Children at Presales" rule?
A. Nursing infants (non-walking) are allowed at pre-sales. We still strongly urge you to find someone to watch your precious child as your shopping experience will greatly improve without the added responsibility.

Q. What percentage of the sales do I receive?
A. Consignors receive 65% of their sales less a $10 consignor fee (deducted from your check). Consignors who volunteer earn 70%. NEW THIS SALE: Consignors earn an extra 5% of their sales when they refer three new consignors who consign at least 10 items each. (Please make sure your referrals list your name on the 'referred by' line of the online signup page.)

Q. Who does the pricing?
A. You set your own price and you get to decide if it is discounted on our half-price days. Check out our "Merchandise Prep" page for pricing guidelines.

Q. What percentage of my items can I expect to sell?
A. Most sellers sell approximately 80% of their items in sizes 2-10. For sizes under 24 months the percentage of sales drops due to the sheer volume of merchandise brought in by consignors to sell, and the fact that, people tend to receive infant clothing as gifts, hand me downs etc , therefore they do not have a need to buy these items. The older sizes (12-16 and up) also will sell a lower percentage as children become pickier as they near the teen and pre-teen years.

Q. How do I sign up to consign?
A. Just click on our "Online Signup" button and fill out the form. You will receive an email confirmation with in moments.

Q. Can I hand-write my tags?
A. Unfortunately our Round Rock JBF will no longer be able to accomodate consignors with hand-written tags. With our online barcoding system (www.myjbftags.com) it is so easy to enter your tags and print them off, then be able to track your sales. We have moved to a Point of Sale system and need all consignors to be using the scannable tags.

Q. How long should I give myself to drop off my items?
A. We have self check-in and it typically takes about an hour to drop off your items. Your items will be inspected and then you place them in the designated areas around the sales floor. It is helpful to bring a wagon to drop off your items. Best time of day to drop off is around the time when moms are picking up kids from school.

Q. When and where do I drop off my items?
A. Wednesday, August 26th anytime between 10:00am-6:00pm at Sweet Home Baptist Church of Round Rock. No drop offs will take place after 6:00pm Wednesday.

Q. When do I pick up my unsold items?

A. Unsold items are to be picked up Saturday, August 29th anytime between 7:00pm-8:30pm. All items not picked up by 8:31pm Saturday night will automatically be donated to charity.

Q. What if I work and can't make the pick up time work for my schedule?
A. You are welcome to have a friend pick up your items for you. You will need to send a note or let us know via email that someone else will be picking up your items. Be sure to write it on your waiver. Any items not picked up will be automatically be donated to charity.
Q. Do I have to sort through the racks to find my unsold clothing items?
A. No, when you pick up your unsold items, your hanging garments will already be sorted by Consignor # for easy pick up. As time and volunteer signups allow, we hope to have all of the other items sorted, too, otherwise, it will be up to you to visit our posted areas to find items other than clothing.

Q. How long does it take to receive my check?
A. Your check will be mailed to you within fourteen days of the end of the sale (if not sooner!).

Q. Will I know what items have sold?
A. By using our online tagging system to prepare your tags it will give you a close idea of what has sold, when and for how much. Online tagging is quick and easy!

Q. If I consign my items, do I have to stay during the sale?
A. No. Consignors drop off their items and put them out on the selling floor during the designated drop-off times and come back during the designated times to pick up their unsold items. If you are able to volunteer and help out at the sale you can earn an extra 5% on your sold items.

Q. What items are you taking?
A. We accept anything related to babies, children or maternity. Other great items are toys, books, videos, strollers, baby equipment, nursery items, large play equipment, bedding, cribs, changing tables, etc. Go to this site http://www.cpsc.gov/cpscpub/prerel/prerel.html to see if any of the items that you are bringing to sell have been recalled. Be a responsible seller! You will be shocked to see the large list of recalled children's items.

Q. For the Fall/Winter sale, can I bring short-sleeved shirts? A. Yes, but we would like for you to save "obvious" spring/summer items for our Spring/Summer Sale (sundresses, tank tops, sandals, etc.). We will accept short-sleeved shirts if they are "fall-like" and if we have space, but please, no spring-looking clothing.

Q. What about shoes?

A. Yes. Please bring only your best shoes. These items are easily worn out and will not sell if they are worn.

Q. What about stuffed animals?

A. We only accept name brand or battery operated stuffed animals (lights, sound, movement), or Disney or Beanie Babies in new or like-new condition. We have seen a decrease in the sale of stuffed animals, and so we must limit them.

Q. What is Mommy Mart?

A. Mommy Mart is a way for you to sell your wooden, everyday furniture, that a starting young family could use. Check out our Merchandise Prep page to see what all we accept in Mommy Mart. No antiques, home decor, mirrors, glass tables, or nick nacks, please.



Volunteer Questions

Q. Can anyone sign up as a volunteer and attend the volunteer presales?
A. Yes, anyone may sign up to volunteer on a first come/first serve basis. You do not have to be a consignor to volunteer. The volunteer schedule is now available to view when you sign up to volunteer. For examples of our volunteer shifts, click here.

Q. Can I bring a guest to the volunteer presale?
A. Volunteers may not bring guests unless the guest completes their applicable volunteer times. Each pre-sale pass for volunteers are good for one person to enter the presale. Please no children at our presales. Children 12 years old or older may attend with consignors as their guest with appropriate presale pass.

Q. How long are the shifts?

A. 3 Hours. Check out the available times on our volunteer page.

Q. Do you provide childcare for volunteers?

A. We apologize, but we do not offer childcare at this time.

Q. I'm pregnant or have a medical condition. Is it OK for me to be a volunteer?
A. If you are pregnant or have a medical condition, you will want to volunteer when the workload is less. We have several shifts available with jobs that can be done sitting down. If you need these positions, please email us with your request after registering and we will try to accommodate your request.



Volunteer/Consignor/First-Time Mom Presale Questions

Q. Who is allowed to shop at the presale?
A. Volunteers shop first. Consignors and first-time moms follow.

Q. Can I bring my child/children to the presale?
A. No, it is very crowded, and the lines to checkout can be very long. We also want this time to be as stress free to our volunteers, consignors and first-time moms as possible. Nursing infants (non-walking) are allowed.

Q. I am a First-Time Mom, do I need to bring anything to gain entrance into the sale?
A. Bring your email confirmation you received when you signed up as a first-time mom. You may also bring one guest with you. We will have your name at the door for your entrance to the sale. Signup to volunteer and you will receive an additional pre-sale pass for a friend/relative!Happy shopping!

Q. Can I bring a stroller to the presale?

A. Yes, you will need to keep it from blocking the aisles. However, due to the number of people shopping at our sale, it may be easier to bring a laundry basket with a rope or belt attached to pull your "bargains" behind you.




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JBF:Round Rock/Georgetown, Texas:RR
Friday, November 20, 2009